Real Claim Examples
Anonymised real claim examples from Queensland personal injury matters referred to law firms (same library we share on Facebook). First names are changed for privacy.
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Claim Example #1 — Henry
What happened: Henry was crossing the road at a set of traffic lights when a car went through a red light and hit him at an estimated 50 km/h. Police and an ambulance attended, and he was taken to hospital by ambulance. The driver had a dash cam, and the crash is now the subject of a major investigation.
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Claim Example #2 — Norman
What happened: Norman had to unload a large 5ft by 5ft pallet of rubbish from his work ute at the dump. Bars on the back of the ute meant it couldn't come off normally, and the dump staff wouldn't let him use a forklift or other mechanical lifting, so he had to pull it off the side of the tray and flip it over by hand, injuring his back. His job regularly involved heavy lifting, like 30 kg batteries, and climbing cranes. After surgery and rehabilitation he went back on light duties doing 5-hour shifts, but was in pain after every shift, and a later MRI showed scarring from the surgery was affecting the sciatic nerve down his right leg. He can no longer ride his motorbike, can't ride his bicycle without pain and has given up mountain hiking.
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Claim Example #3 — Daniela
What happened: Daniela was a passenger in a car driven by a work colleague as they headed home from work. The driver of an oncoming ute fell asleep at the wheel and crashed head-on into their car, setting off the airbags. Police, ambulance and fire crews all attended. She has gone back to work but is struggling with the hands-on care of young children and can't find time for her physio appointments. She now has extreme anxiety behind the wheel, only drives when she absolutely has to, avoids driving at night and is constantly afraid another car will cross the line and hit her head-on.
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Claim Example #4 — Julia
What happened: Julia works in a dementia unit, and while she was showering a male patient he kept throwing himself down, injuring her hand and wrist. The patient's behaviour was known at her workplace but had never been documented, and she says staff in the ward regularly deal with violent patients. She was put on light duties and cleared to return to full duties about four months later, but only with a brace. Her wrist now gives way easily, she struggles to carry food trays and roll patients in bed, and she can no longer do the things she loves on her farm, like fencing, riding her motorbike, driving the tractor and looking after her livestock. She later fell on her property when her wrist couldn't hold a light load, injuring her knee and fracturing her femur.
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Claim Example #5 — Grace
What happened: Grace was driving with her daughter as a passenger and waiting to turn left at a set of traffic lights at a busy Logan intersection. When the green arrow and green light came on, she followed the car in front through the turn at about 20 km/h. A truck on the cross road was travelling very fast and, even though its lights had turned red, crashed into the right side of her car. She now has ongoing back, shoulder, chest and head pain, and is scared to drive.
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Claim Example #6 — Adrian
What happened: Adrian was physically attacked at work by a student on several occasions, being kicked and punched when the student lashed out. He reported the first incident and tried to limit his contact with the student, but the student stayed in his classroom and nothing was done. Even after he saw a doctor, he was still required to work in that classroom for another four weeks, and the student had similar issues with other staff. His knee injury means he can't drive his manual car, leaving him without transport to get to work and appointments.
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Claim Example #7 — Nathaniel
What happened: Nathaniel was hand-loading a delivery truck at his workplace's loading bay when he had to lift a box of around 35 to 40 kg up to the driver standing in the back of the truck. As he pushed it up with his right arm, his shoulder popped. There was a forklift on site, but nobody held a forklift licence at the time, so all loading was done by hand and he was lifting alone. Since his injury, every bulk pick-up is stacked on pallets and loaded by forklift or pallet jack. He needed time off after surgery, moved into an office-only role and now works four days a week instead of five.
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Claim Example #8 — Christian
What happened: Christian was riding a bicycle straight through a two-lane roundabout in the outside lane, with right of way, when a car entering from the left came into the outside lane without seeing him and crashed into him. He saved the driver's licence and car details on his phone. Ambulance officers arrived within minutes, but in shock he rode away instead of going with them. Months later he has had to go back to riding a bike after his car broke down, and is finding it hard because of the trauma of the crash.
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Claim Example #9 — Michele
What happened: Michele was driving to work along Anzac Avenue towards Redcliffe when the lights turned orange and she stopped. The driver behind her, in a ute fitted with a bullbar, didn't stop in time and hit the back of her car. She had headaches and pain straight after the impact and still has a sore neck, shoulder pain and headaches. She went to emergency for scans, x-rays and an ultrasound, and was put on light duties at work while waiting on results.
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Claim Example #10 — Emma
What happened: Emma was caught up in a multi-car pile-up on the Ipswich highway. Two cars collided in front of her and she managed to stop without hitting them, but the car behind slammed into the back of her, possibly twice, after it was hit by another vehicle. Police and ambulance attended, and her car was towed from the scene.
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Claim Example #11 — Ian
What happened: Ian and two co-workers were left to run a concrete pour that is normally an eight-person job, because the usual crew was away and managers still scheduled it. By about 3:20pm he had been working since 5am without a break. While using a grinder to cut off a cross-threaded bolt, the blade caught and kicked back towards him, cutting his left thumb through to the bone. He spent three days in hospital and needed surgery to repair the tendon and pin the bone.
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Claim Example #12 — Tommy
What happened: Tommy was shopping at a supermarket in Browns Plains on a rainy day when she slipped on water that had pooled on the floor from a leaking roof. There were no wet floor signs up. The fall was reported to the store at the time and caught on CCTV, and the bruising and soreness were much worse the next day.
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Claim Example #13 — Lucy
What happened: Lucy was finishing her grocery shopping at a supermarket in Gympie and reached out to pick up some produce when her foot slipped out from under her on a squashed grape on the floor. She put her arm out to break the fall and fractured her wrist. There were no warning signs up, and the spill was only cleaned up after she fell.
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Claim Example #14 — Glenn
What happened: Glenn was sent out at about 2am to record and retrieve an e-scooter that had been dumped in a creek. He had to leave the footpath and follow a grass-covered dirt track in the dark, with no lighting provided, and fell down to the next level of the bank. His kneecap popped out and back in, and he reported the injury straight away.
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Claim Example #15 — Byron
What happened: Byron was riding his e-scooter along a service road when a car exiting onto the road failed to give way, paused across his path and then pulled out in front of him. He had no time to stop and hit the side of the car. He was knocked out, police and ambulance attended, and he was taken to hospital with a broken leg.
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Claim Example #16 — Yasmin
What happened: Yasmin was travelling with her family on Caveat Road at Flagstone when another vehicle came toward them on the wrong side of the road and there was a head-on collision. Their vehicle was written off. She has ongoing pain and trauma symptoms, and imaging has raised the possibility of lasting hearing problems.
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Claim Example #17 — Roger
What happened: Roger was walking down wooden stairs at a rental property in Banyo when the third step gave way and snapped. His foot rolled under him and the injury pulled bone with the soft tissue. The stairs had been visibly rotting and lifting, and an earlier inspection report had already flagged the broken step.
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Claim Example #18 — Shawn
What happened: Shawn was cutting straps off bundles of steel beams at a workplace near Caloundra when the beams were not secured properly and rolled onto his left leg, crushing and breaking it. He has had several operations and still has ongoing pain and tingling.
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Claim Example #19 — Xena
What happened: Xena was a passenger in a vehicle travelling on Algester Road toward Stretton when another vehicle came out of a side street at Parkinson and there was a heavy collision. Ambulance attended and she was taken to hospital.
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Claim Example #20 — Viktoria
What happened: Viktoria was on a boat tour off Airlie Beach and was directed to sit on the inflatable side of the raft, which had nowhere secure to place her feet. When the boat hit a wave she fell hard, unable to protect herself, and fractured her sacrum.
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Claim Example #21 — Wade
What happened: Wade tripped on incorrectly installed grid mesh on a work platform at an environmental engineering site. The mesh was the wrong size and sat proud, creating a trip lip. He drove home in pain and by evening was in severe pain lasting several days.
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Claim Example #22 — Oscar
What happened: Oscar was walking between work areas at a steel distribution yard when he slipped on loose steel on the ground, fell, and injured his lower back, neck and left shoulder.
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Claim Example #23 — Zane
What happened: Zane was a passenger in a rideshare vehicle late one Saturday evening when another vehicle ran a red light and hit them hard at the Inner City Bypass intersection with Milton Road. Airbags deployed.
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Claim Example #24 — David
What happened: David was driving on the Centenary Highway when traffic ahead stopped and he was rear-ended at about 50 km/h. His vehicle was written off.
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Claim Example #25 — Carissa
What happened: Carissa was walking to the train station after work when she stepped into a divot on uneven pavement while dodging an electric scooter, fell hard onto her left side, and injured her knee, hip, shoulder and wrist.
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Claim Example #26 — Ethan
What happened: Ethan was restocking shelves at work when he lifted a box weighing about 10–20 kg at full stretch onto a rack and felt something snap in his back. Scans later showed a T5/6 vertebrae issue with a potential wedge fracture.
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Claim Example #27 — Keith
What happened: Keith was a front-seat passenger when the vehicle he was in failed to stop in time after traffic ahead braked suddenly, and crashed into the rear of the vehicle in front.
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Claim Example #28 — Mandy
What happened: Mandy and her family were driving south on the Mount Lindesay Highway toward Beaudesert when an oncoming vehicle slowed. A four-wheel drive behind that vehicle did not stop in time and crashed into it, then their vehicle was hit by a Toyota Landcruiser.
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Claim Example #29 — Jamie
What happened: Jamie was working as a foreman when he approached a worker who had been reprimanded for playing loud music. He was assaulted at work. He suffered a fractured orbital socket, had surgery to reattach the retina in his right eye, and developed PTSD.
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Claim Example #30 — Alyssa
What happened: Alyssa was driving through an intersection on a green light when another vehicle turned directly in front of her without right of way, causing a head-on collision. Police attended the scene.
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Claim Example #31 — Ibrahim
What happened: Ibrahim was driving on a narrow stretch of Rochedale Road toward Underwood when a white pickup overtook her, then made an illegal U-turn and hit her. A following car also hit her, making it a three-vehicle collision.
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Claim Example #32 — Paulo
What happened: Paulo was driving a company car on the Gateway Motorway when traffic ahead slowed after an earlier pile-up. A truck behind him failed to stop, rear-ended his vehicle and pushed him into the car in front, cascading into a multi-vehicle collision.
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Claim Example #33 — Tara
What happened: Tara was travelling through a green light when another vehicle ran a red light and hit the right side of her car, causing it to spin. The incident was caught on dash cam.
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Claim Example #34 — Brianna
What happened: Brianna was walking through the yard back to her truck when another truck reversed and hit her from behind, throwing her to the ground. Someone yelled for the driver to stop. She has ongoing physical symptoms and was referred for psychological support after the incident.
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Claim Example #35 — Georgia
What happened: Georgia was driving with her son after collecting him from the airport when an oncoming vehicle looked set for a head-on collision. She took evasive action around a truck, but the other vehicle still hit the right-hand side of her car and also struck another vehicle. Police and ambulance attended; she was taken to hospital.
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Claim Example #36 — Harley
What happened: Harley was leaving a nightclub when she slipped on a wet floor near the exit. She said there was no wet-floor warning signage. She fell and caught herself on her thumb, which was badly injured. She went to hospital and had surgery after a compound fracture and dislocation.
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Claim Example #37 — Fiona
What happened: Fiona was using an industrial pressing machine that had been faulty for months when the machine head swung back and she hit her head on the metal plate. She was given an ice pack at work, then caught public transport home and slept for about a day before seeing a doctor as her symptoms worsened. She says no incident report was filed at the time and her employer did not follow up.
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Claim Example #38 — Liz
What happened: Liz was driving when another vehicle went through a give-way without stopping and t-boned her car near a highway slip road. Police attended the scene.
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Claim Example #39 — Nigel
What happened: Nigel was sent alone to a client site and had to lift a toilet weighing about 46 kg without a lifting device. He felt pain while moving it, went to hospital, and later scans showed the disc injury. A specialist advised him not to return to that type of physical work.
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Claim Example #40 — Yogita
What happened: Yogita was driving with passengers when another vehicle came through a give-way and hit the front right of her car. Airbags deployed. Ambulance and fire attended. She has not been able to return to work.
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Claim Example #41 — Will
What happened: On a school building site, Will was carrying a long corrugated roof sheet with colleagues when his foot hit insulation on a beam and he slipped. The sheet stayed up as he fell/got up, making the movement awkward; he felt the shoulder tear. Prior football shoulder injury from years earlier had not been an issue for about a decade.
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Claim Example #42 — Renee
What happened: In a rolled-plastic factory, Renee was moving plastic between machines when a piece of plastic fell under her left foot and she sprained her ankle. She has returned to pre-injury duties but still has pain after shifts.
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Claim Example #43 — Viktoria
What happened: Viktoria was leaving her housing estate on the way to work when another vehicle rear-ended her car. Witnesses said the other vehicle had been weaving through traffic; it was later reported as stolen. Her car was written off. She has been off work on workers compensation for months while recovering.
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Claim Example #44 — Susan
What happened: Susan was stationary and indicating to turn into her street when a stolen vehicle hit her from behind (hit and run). She had to be cut from the car and was admitted to hospital for about a week.
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Claim Example #45 — Pedro
What happened: Pedro was driving home from work on the M1 when traffic stopped. After he had been stationary for several seconds, another car hit him from behind at high speed, causing a multi-car pile-up. Police, ambulance and tow trucks attended. His car was written off. He has tried to keep working without taking time off.
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Claim Example #46 — Adam
What happened: On a roadworks site, Adam was directed to operate a road roller he had said felt too small and not fit for the job. He injured his back while doing that work.
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Claim Example #47 — Allan
What happened: Allan was in the front passenger seat giving a driving lesson. They were stopped at a give-way when another vehicle rear-ended them. The car was written off; the student driver was unhurt.
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Claim Example #48 — Alina
What happened: Alina’s family had a green light at an intersection when another car made an illegal U-turn and hit the front right of their vehicle.
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Claim Example #49 — Arjen
What happened: While running with students on a school oval, Arjen hit a rock hidden in long grass, twisting and breaking the ankle. Surgery was delayed about three months. Months off on workers compensation followed; full HPE duties could not be resumed, unpaid leave was denied, and resignation followed.
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Claim Example #50 — Adrian
What happened: At a friend’s rental, Adrian fell about five metres through a backyard deck that was missing safety panels/rails while playing with a dog. Ambulance to PA Hospital.
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Claim Example #51 — Kelly
What happened: Stopped behind traffic when hit from behind at speed; the other driver fled. Witnesses recorded the registration; police and insurer were notified. Kelly was coming home from work.
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