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Centrelink payments after an injury

If an injury stops you working, Centrelink may be able to help. Centrelink is part of Services Australia. This page lists some payments and how to apply.

Last checked: 30 October 2026
General information only, not legal, financial or medical advice. Check the official website for your situation.

JobSeeker Payment with a medical certificate

JobSeeker Payment is for people looking for work. If you are sick or injured, you can ask for a temporary exemption from your mutual obligation requirements.

Your doctor fills in a Centrelink Medical Certificate (form SU415, or online). It must say what the injury is, how long it will last, and that you cannot work or take part in activities for at least 8 hours a week.

Keep meeting your requirements until Centrelink makes a decision. An exemption can last up to 24 months.

Disability Support Pension (DSP)

DSP is for people with a long-term condition that stops them working 15 hours or more a week. Medical and non-medical rules apply, including age, residence, income and assets.

Carer Payment and Carer Allowance

If a family member cares for you, they may be able to get help.

  • Carer Payment: for people who give constant care to someone with a disability or medical condition.
  • Carer Allowance: an extra payment for people who give daily care.

How to apply

  • Create a myGov account and link Centrelink.
  • Apply online, by phone, or at a service centre.
  • Upload your documents, such as medical certificates.

Phone lines: Employment services (JobSeeker) 132 850. Disability and carers 132 717. Help in your language 131 202 (Monday to Friday, 8 am to 5 pm).

Services Australia also has information about payments in many languages online.

Compensation can affect your payments

If you get compensation for lost income, your Centrelink payments may stop for a period. This is called a preclusion period. You may also need to pay back some payments. You must tell Centrelink about a compensation claim and when it settles.

Centrelink compensation recovery line: 1800 777 653.

Sources

Injured and not sure what to do?

Use our free enquiry form.

Use our free enquiry form