Getting online and digital help
Many services are now online, like myGov, Medicare and Centrelink. Free help is available to learn how to use a phone, tablet or computer. You can learn at your own pace.
Be Connected: free online learning
Be Connected is a free Australian Government website from the eSafety Commissioner. It has short, easy lessons for beginners. The lessons are made with older people in mind, but anyone can use them.
- Using a smartphone, tablet or computer.
- Setting up myGov and linking services.
- Email and video calls with family.
- Staying safe online and spotting scams.
Free computer classes near you
Be Connected works with libraries and community centres that run free classes and one-on-one tech help. Search by your postcode or suburb on the Be Connected website.
Need help finding a class? Call the Be Connected helpline on 1300 795 897, Monday to Friday, 9 am to 5 pm. The helpline cannot fix devices or give scam advice.
Free tech help at Logan Libraries
Logan Libraries run free 'Tech help' sessions. Staff can help you with a problem on your phone, tablet or computer. Bookings are needed. Tell them what device you use.
Some libraries also run free 'Be connected for older Australians' sessions with volunteers.
Logan Central Library: (07) 3412 4100. Logan North Library: (07) 3541 6100. Marsden Library: (07) 3827 8400.
Library membership is free. Session times change, so check the events page or call first.
Get the free Injury Check app
Injured and not sure where to start? Our free Injury Check app helps you check your options after an injury, in your own language. Download it on your phone:
Help with myGov
For help to create a myGov account or link a service, call the myGov helpdesk on 132 307 and choose option 1. It is open Monday to Friday, 7 am to 10 pm, and weekends, 10 am to 5 pm. The myGov website also has step-by-step help.
If you need an interpreter, call TIS National on 131 450 first.
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