Sarah Jane was 31 and working for fertiliser firm Neutrog as a merchandiser in the Seven Hills Bunnings, in Sydney’s north-west, in 2018.
She knelt down to try and shift an 11kg bucket of Sudden Impact fertiliser to the front of a pallet when she injured her back, leaving her in agony for the past six years.
‘It’s a win but it doesn’t really feel like a win,’ Ms Jane told news.com.au.
‘Not just everything that they’ve put me through, but just the injury itself, and how much it’s changed my life and how much I’ve missed out on with my kids when they were young.’
The payout came after Bunnings admitted they should have trained Ms Jane to use a pallet jack while working in the store, which would have prevented the injury.
‘Bunnings owed a duty to merchandisers attending the Bunnings stores to ensure that the merchandisers were advised of the specialised work procedure including the pallet jack procedure,’ court documents said.
‘Bunnings devised, controlled and regulated the prevailing system of work for its own employees, but did not apply the same rigour or adopt the same precautions for the merchandisers, who were nonetheless subject to Bunnings control and oversight.’